These Terms of Service govern your use of the Lace & Grit website and your purchase of products from Lace & Grit.
Throughout these Terms, the words “we,” “us,” and “our” refer to Lace & Grit. The words “you” and “your” refer to visitors, customers, and other users of the website.
By visiting our website, creating an account, submitting information, or purchasing a product, you agree to be bound by these Terms of Service and the policies referenced within them.
Please do not use the website or place an order if you do not agree to these Terms.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian to use the website.
You may not use our products, services, website, or content for any unlawful, fraudulent, abusive, or unauthorized purpose.
You may not transmit viruses, malicious code, or any material intended to interfere with the operation or security of the website.
2. General Conditions
We reserve the right to refuse service, cancel an order, restrict access, or terminate an account when reasonably necessary, including suspected fraud, abuse, policy violations, pricing errors, inventory problems, or unauthorized activity.
We reserve the right to update, modify, suspend, or discontinue any portion of the website or service without prior notice.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, scrape, or misuse any portion of the website, product imagery, artwork, written content, or service without our prior written permission.
3. Accuracy of Website Information
We make reasonable efforts to provide accurate product descriptions, measurements, photographs, pricing, availability, production estimates, and other information.
However, information may occasionally contain typographical errors, inaccuracies, omissions, or outdated details.
We reserve the right to correct errors, update information, change prices, revise product details, or cancel an affected order when necessary.
4. Products and Services
Certain products may be available exclusively online and may be made to order, personalized, custom produced, or available in limited quantities.
Product availability may change without notice. We reserve the right to limit quantities, discontinue products, restrict sales, or decline orders when reasonably necessary.
We make reasonable efforts to display product colors and artwork accurately. However, colors may appear differently depending on screen settings, materials, lighting, and printing processes.
Some products feature printed visual effects designed to resemble quilting, embossing, beading, embroidery, layering, or other dimensional textures. Unless expressly stated in the product description, these effects are part of the printed artwork and are not physical embellishments.
5. Orders, Pricing, and Payment
All orders are subject to acceptance, payment authorization, product availability, fraud review, and any limitations stated on the product page.
Prices may change without notice. The price charged will be the price displayed at checkout when the order is submitted, except where an obvious pricing or technical error has occurred.
You agree to provide current, complete, and accurate billing, shipping, contact, and payment information.
We reserve the right to cancel or limit orders that appear fraudulent, unauthorized, abusive, incorrectly priced, or intended for unauthorized resale.
6. Personalized and Custom Products
You are responsible for reviewing all personalization details before submitting an order, including names, initials, dates, wording, spelling, colors, sizes, and other selections.
Lace & Grit is not responsible for errors entered or approved by the customer.
Changes may not be possible after production has begun.
7. Shipping and Delivery
Production times, transit estimates, tracking, address responsibilities, carrier delays, and delivery concerns are governed by our Shipping Policy.
Estimated production and delivery dates are provided as general guidance and are not guaranteed.
8. Returns, Replacements, and Refunds
Returns, replacements, remakes, cancellations, final-sale products, and refunds are governed by our Refund & Returns Policy.
Made-to-order, personalized, custom, and other designated products may be final sale except when they arrive damaged, defective, or incorrect.
9. Intellectual Property
The Lace & Grit name, logos, branding, website design, product artwork, collection names, photographs, graphics, written descriptions, and other original content are owned by or licensed to Lace & Grit and are protected by applicable intellectual-property laws.
No content may be copied, reproduced, modified, distributed, published, displayed, sold, licensed, or used commercially without prior written permission.
10. Third-Party Services and Links
Our website may include services, tools, payment processors, applications, or links provided by third parties.
We do not control and are not responsible for third-party websites, services, policies, content, availability, security, or practices.
Your use of third-party services may be governed by separate terms and privacy policies.
11. Customer Reviews and Submitted Content
If you submit a review, photograph, comment, suggestion, testimonial, or other content, you confirm that you have the right to submit it and that it does not violate another person’s rights.
You grant Lace & Grit permission to display, reproduce, and use submitted content for website, customer-service, promotional, and marketing purposes, unless prohibited by law or otherwise agreed in writing.
We may remove content that is unlawful, abusive, fraudulent, misleading, defamatory, obscene, threatening, or unrelated to the product or customer experience.
12. Prohibited Uses
You may not use the website or its content:
- For unlawful, fraudulent, or deceptive purposes
- To violate intellectual-property or privacy rights
- To harass, threaten, discriminate against, or harm another person
- To transmit malware, malicious code, or automated attacks
- To scrape, harvest, collect, or misuse customer or website data
- To interfere with security features or website operation
- To impersonate another person or submit false information
- To reproduce or commercially exploit our artwork or content without permission
13. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and services are provided on an “as available” and “as is” basis.
We do not guarantee that access to the website will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded.
14. Limitation of Liability
To the fullest extent permitted by law, Lace & Grit will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website, products, services, third-party links, delivery delays, or inability to access the website.
Where liability cannot be excluded, our liability will be limited to the amount paid for the product or service giving rise to the claim, except where applicable law requires otherwise.
15. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Lace & Grit and its service providers from claims, losses, damages, liabilities, and reasonable expenses arising from your unlawful use of the website, your violation of these Terms, or your infringement of another party’s rights.
16. Privacy
Your submission and use of personal information through the website are governed by our Privacy Policy.
17. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
18. No Waiver
Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.
19. Entire Agreement
These Terms, together with our posted policies and any additional terms presented during checkout, constitute the agreement between you and Lace & Grit concerning your use of the website and purchase of products.
20. Governing Law
These Terms are governed by the laws applicable in the State of North Carolina and the United States, without regard to conflict-of-law principles, except where consumer-protection law requires otherwise.
21. Changes to These Terms
We may update these Terms from time to time by posting a revised version on this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.
22. Contact Information
Questions about these Terms of Service may be sent to:
Email: support@laceandgrit.com
